Shipping policy

Shipping Policy

At KAVERI, we aim to process and deliver your orders as smoothly as possible. This Shipping Policy explains our general shipping terms and responsibilities.

1. Shipping & Delivery

Orders are shipped to the shipping address provided by the customer at the time of purchase.

Delivery timelines provided at the time of ordering are estimates only and are not guaranteed. Actual delivery times may vary depending on the shipping carrier, customs processing, destination, weather, operational disruptions, or other circumstances beyond KAVERI's control.

2. Shipping Charges

Applicable shipping charges, taxes, customs duties, handling fees, or import charges, if any, will be displayed or communicated during the checkout process unless expressly stated otherwise.

3. Order Processing

Please ensure that your shipping and contact information is accurate and complete before placing your order.

KAVERI may be unable to modify or cancel an order once it has been accepted and processed.

4. Tracking

Where tracking information is available, it may be provided to the customer after the order has been dispatched.

Customers are responsible for monitoring the tracking information and ensuring that someone is available to receive the shipment where required.

5. Delayed or Lost Shipments

KAVERI is not liable for shipping or delivery delays caused by carriers, customs processing, or circumstances outside our reasonable control.

Once a product has been transferred to the carrier, title and risk of loss pass to the customer. KAVERI does not assume responsibility for parcels that are lost or delayed after dispatch.

If you experience an issue with your shipment, please contact us and we will assist where reasonably possible.

6. Incorrect Shipping Information

Customers are responsible for providing correct and complete shipping information. KAVERI cannot guarantee successful delivery where an incorrect or incomplete address has been provided.

Any additional shipping costs resulting from incorrect information may be the responsibility of the customer.

7. International Orders

For international shipments, customers may be responsible for applicable customs duties, import taxes, handling fees, or other charges imposed by the destination country.

Customs processing may also affect delivery timelines.